Privacy Policy

At Scrappy’s Cash For Cars, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our vehicle quote and removal services.

1. Information We Collect

We collect information that you directly provide to us when requesting a cash quote, scheduling a pickup, or communicating with our team.

A. Personal & Contact Details

Full name

Phone number

Email address

Physical address or pickup location (where the vehicle is located)

B. Vehicle Information

To provide accurate cash quotes for your vehicle, we collect:

Vehicle Identification Number (VIN)

Make, model, year, and trim

Title status, mileage, and vehicle condition (e.g., running status, damage)

C. Automatically Collected Technical Data

When you visit

scrappyscashforcars.com

, our servers may automatically log standard technical data sent by your web browser, including:

Device IP address

Browser type and version

Pages viewed, time spent, and referring web addresses

Cookies and local usage data

2. How We Use Your Information

We use the information we collect primarily to deliver our core vehicle purchasing services, including:

Generating Cash Quotes: Evaluating your vehicle's condition and calculating an instant cash offer.

Scheduling & Towing Services: Coordinating with our drivers or local dispatch partners to tow your vehicle and hand off payment.

Customer Support: Contacting you via phone, SMS, or email regarding your offer or scheduled pickup.

Service Improvement: Analyzing website traffic and user behavior to improve site performance and overall customer experience.

Legal & Regulatory Compliance: Maintaining records of vehicle transactions as required by local, state, or federal vehicle transfer laws.

3. How We Share Your Information

We do not sell, rent, or trade your personal contact information to third-party marketers. We may share your information only under the following limited circumstances:

Service Providers & Towing Partners: We share necessary details (such as your address, vehicle details, and phone number) with local dispatchers and tow operators solely to complete your vehicle pickup.

Legal Requirements: We may disclose your information if required by law, subpoena, or government regulations governing auto recycling and title transfers.

Business Transfers: If Scrappy's Cash For Cars undergoes a merger, acquisition, or sale of assets, customer information may be transferred as part of that business transaction.

4. SMS and Communications Policy

If you provide your phone number to receive a quote or update via text message (SMS):

We will only use your mobile number to communicate directly about your vehicle quote or tow schedule.

No Mobile Information: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

You can opt out of SMS communications at any time by replying STOP.

5. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Links & Analytics

Our website may contain links to third-party websites or services (such as map tools or payment gateways). We are not responsible for the privacy practices or content of third-party platforms. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Data Choices & Rights

Depending on your region, you may have the following rights regarding your personal information:

The right to request access to the personal data we hold about you.

The right to request correction or deletion of your personal information.

The right to opt out of marketing or promotional emails/texts at any time.

To exercise any of these rights, please contact us using the details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legal requirements. Updated versions will be posted directly on this page with a revised July 27, 2026.